Privacy Policy
Effective Date: 1st August, 2024
Bay Paediatrics ("we," "us," or "our") is committed to protecting the privacy and confidentiality of our patients and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with New Zealand data privacy laws, including the Privacy Act 2020.
1. Information We Collect
We may collect the following types of information from you:
Personal Information: This includes your name, contact details, date of birth, and any other information you provide when booking an appointment, filling out forms, or communicating with us.
Health Information: As part of our medical services, we may collect health-related information, including medical history, diagnosis, treatment plans, and any other information relevant to your or your child's care.
Website Usage Data: We may collect information about your interaction with our website, such as IP addresses, browser type, pages visited, and the time spent on our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
Provision of Medical Services: To provide you with medical care and services, including diagnosing and treating medical conditions.
Communication: To contact you regarding appointments, test results, and other relevant information related to your or your child's care.
Compliance: To comply with legal obligations, including reporting requirements and responding to lawful requests from authorities.
Improvement of Services: To improve our website, services, and patient experience based on feedback and usage data.
3. Data Protection and Security
Bay Paediatrics takes the protection of your personal and health information seriously. We implement a variety of security measures to safeguard your data, including:
Data Encryption: All personal and health information transmitted via our website is encrypted using SSL (Secure Socket Layer) technology.
Access Controls: Access to personal and health information is restricted to authorized personnel only, and we regularly review our security practices to protect against unauthorized access.
Data Storage: We store your data securely in compliance with New Zealand data privacy laws and industry standards.
4. Disclosure of Information
We may disclose your personal and health information in the following circumstances:
With Your Consent: We may share your information with other healthcare providers or specialists with your explicit consent.
Legal Obligations: We may disclose information to comply with legal requirements, such as court orders, subpoenas, or regulations.
Service Providers: We may share your information with third-party service providers who assist us in delivering our services. These providers are required to protect your data in accordance with our privacy standards.
5. Your Rights
Under the Privacy Act 2020, you have the following rights regarding your personal information:
Access: You have the right to request access to your personal and health information held by us.
Correction: You have the right to request corrections to any inaccurate or incomplete information.
Withdrawal of Consent: You may withdraw your consent to the collection and use of your information at any time, subject to legal or contractual restrictions.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with the effective date of the update.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Bay Paediatrics, Tauranga
Email: hello@baypaediatrics.com